State Farm® Insurance Agent Jake Ottoson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Smiley
February 7, 2026
"I had an awesome experience! Ashley was very helpful and answered all my questions in a timely manner! Thanks for all your help Ashley!"
Remona Sledge
February 5, 2026
"Dylan- the representative was knowledgeable, helpful and very kind. The insurance that was offered for my car and house was lower than my previous insurance."
Celeste McGhee
February 4, 2026
"Mike was a very helpful agent to me today. He was very polite, listened to my needs and concerns, and made the whole process of purchasing my new insurance for my auto and rental, very easy. I give him 5 out of 5 thumbs up 👍"
Stacey Barnes
February 4, 2026
"David helped with insurance questions and resolved a few issues. Highly recommend."
Limited Looks
February 3, 2026
"Mike was amazing help, he was very informative on the different policies and coverages. I would recommend him to any of my friends and family!"
"Thank you so much for the 5 🌟 review!! We would love to send you a gift for any amazing people like yourself you send our way for a quote! If you hear of anyone complaint about their insurance you know where to send them! Have a fantastic day!!"
Drew Mowery
February 3, 2026
"Mike was helpful and easy to work with. Would recommend"
"Thank you for your kind words regarding our rockstar team member, Mike. We appreciate you Drew!"
Carol Files
January 30, 2026
"David helped to reestablish my discounts. He was very personable and courteous."
"Thank you Carol for your kind words!!"
Carolyn Bigbie
January 29, 2026
"I could not be happier! It's been over 10 years since my rate has been this low! I'm so appreciative! Jawad went above and beyond! I didn't think it was possible! Thank you! And thank you Jake for making insurance affordable again! I'm telling everyone! 🩷🩷🩷"
"Oh my goodness thank you so much for your kind words Carolyn!!! We are so appreciate of the opportunity to serve you! Let others know about us when you hear them complain about their insurance! Have a great day!"
Taylor Daniels
January 28, 2026
"I worked with Mike today to buy multiple different coverage lines, and I cannot say enough great things about Mike or the process! Mike was patient, informative, and talked me through all my options multiple times. Switching insurance carriers can be a painful process, so I am very grateful for the support I received! I now have even better coverage than I had with Progressive with a better price! I would recommend Mike to anyone looking to buy any new insurance policy!"
"Taylor , thank you so much for your kind words. We’re so lucky to have Mike on our team helping amazing people like you! If you hear anyone else complaining about their insurance experience, please tell them about Mike!"
Angelia Harris
January 26, 2026
"Very friendly and informative."
"Thank you Angelia!!"
Princie
January 26, 2026
"Thank you Ashley for a job well done! You didn't mine answering all my questions in a professional way and you were so patient with me. You were well informed of your company's discounts and other information that helped me as a customer and I love that. You seemed to have cared about me!"
"Thank you Princie!!"
Brandy Blankenship
January 21, 2026
"Awesome best deal I have had in a life time he will definitely be my recommendation for everyone love"
"Thank you for your kind words, Brandy! We appreciate the opportunity to serve you! If you hear anyone else complaining about their insurance please tell them about our office and Mike!"
devin thomas
January 15, 2026
"Thanks to Mike my agent for helping get my insurance Lowered you are the real mvp I appreciate you. All 10’s in my book ."
"Thank you Devin!!! You’re a 10 in our book! Thanks for letting us be your one stop shop for your insurance and planning needs!"
Heather Daniel
January 14, 2026
"Cole is AMAZING!!!! Seriously AMAZING! He's so helpful and courteous! So professional yet extremely personable. Thank you, Cole!!"
"No Heather, you are amazing!! We appreciate the opportunity to help with your insurance and financial services needs! If you hear anyone complaining about their insurance company, tell them about us & Cole! "
Barbara Welch
January 13, 2026
"He was very pleasant and knowledgeable."
"Thank you, Barbara! I'm happy to know you found the experience pleasant and informative. If there's anything else you need, feel free to reach out!"
Dr. Louis Manzella
January 12, 2026
"David was fabulous!"
"Thank you Dr. Manzella!! "
Sandra Smith
January 12, 2026
"Mr. David was very helpful this morning with my payment on my policy,Thanks again David for your excellent customer service!"
"Hey, Sandra! Thanks for letting us know that David was able to walk you through your grace period this morning and give you reassurance about your account, we appreciate you taking a moment to recognize him."
Adria Leach
January 10, 2026
"Chang Sung was fantastic to work with! He was incredibly patient, very accommodating, and truly went above and beyond to help us purchase the right policy. He answered all our questions and made the entire process easy and stress-free. Highly recommend Chang and his State Farm office."
"Thank you Adria!! "
Ashley Thomas
January 9, 2026
"Jawad was absolutely amazing! We lost life insurance through my husbands works and he provided us with more coverage on us and our boys at a way better price then we were paying. He even saved us $150 on our auto insurance! He was extremely helpful and answered all of my questions."
"Thank you Ashley!!"
Brittny Cosentino
January 9, 2026
"Dylan was such a FANTASTIC help! He saved me way more than what I even thought possible. The conversation was well appreciated as well! His knowledge was also very insightful and he helped a ton. Thank you Dylan again!"
"Thank you Brittny!!"
Balinda WilliamsLee
January 8, 2026
"Mason was very efficient, helpful and so nice! I'll probably be in touch with him for future insurance needs!"
"Thank you, Balinda! I'm happy to hear that Mason provided you with efficient and helpful service. We appreciate your confidence and look forward to assisting you with any other insurance needs. Let us know if there's anything else we can do for you!"
australia nettles
January 7, 2026
"Jawad was patient with me and provided excellent service with helping me get car and renters insurance coverage. He even mentioned life insurance as well which I will later add on. Thanks 😊 Jawad you’re awesome 🤩"
"Thank you for your kind words! "
Maurice Cobb
January 6, 2026
"My State Farm insurance agent, Cole, did an exceptional job explaining and setting me and my wife up with a new auto insurance policy and a life insurance policy, as well!! I highly recommend Cole to anyone that's in the market for insurance in the Georgia or South Carolina areas!! We're happy to be with State Farm!! Thanks so much, Cole!!"
"Hey, Maurice! Thanks so much for sharing that Mason was able to explain everything clearly and get you and your wife set up with your new auto insurance policy. It is wonderful to know you feel confident about being with us. We appreciate your recommendation and look forward to being your good neighbor!"
Douglas Stallworth
January 5, 2026
"The service was great, he helped me with what I needed. He showed patience and courtesy to what I needed."
"We appreciate your 5 stars so much!!"
Mariah Barham
January 3, 2026
"Cole Linton with Sate Farm is absolutely amazing. Hands down best insurance rep I know!!"
"Mariah, thank you for your fantastic feedback! I'm happy to hear that Cole has made such a positive impression. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"