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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andi Morgan

May 29, 2026

5  out of  5
rating by Andi Morgan
"Dylan was very helpful and saved me $ he is also very easy to get in touch with."
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Lenzo Rushing

May 25, 2026

5  out of  5
rating by Lenzo Rushing
"I would just like to thank Jake for a job well done. I hear a lot about giving your customers added benefits. He did just that for us! Thanks Jake!!!"
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Tammy Wallace

May 25, 2026

1  out of  5
rating by Tammy Wallace
"I own a quadplex and have an apartment policy with Jake Ottoson. I have been trying to close on a loan for over a week now. The only thing the underwriter needs is the policy information and payment records. I have been told for days that it either was sent, they are working on it, etc. I have yet so speak to Jake but keep getting other people. This has caused to be unable to fix the unit to rent by June."
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Travis Cole

May 18, 2026

5  out of  5
rating by Travis Cole
"Mr. David Austin, has a PhD in Customer Service. Your grace, patience, and professionalism is unmatched. You broke down the billing process to my account with calmness as I was getting a lil frustrated, not understanding the process of adding a new vehicle so I apologize David lol. Thanks again for taking the time to make calls to verify information that was a lil off. So I appreciate you Sir, and thanks again"
We responded:
"Hi Travis, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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eugene novinsky

May 14, 2026

5  out of  5
rating by eugene novinsky
"I've got very good price for car insurance. Communication was smoth and easy"
We responded:
"Greetings eugene, Thanks for the kind words! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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Wesly Enrique Tzunum López

May 8, 2026

5  out of  5
rating by Wesly Enrique Tzunum López
"Muy agradecido con la atencion que la señorita Ashley me brinda mes a mes muy buena atencion los provesos y aclaraciones con mis dudas an sido resueltas de manera eficaz gracias ashley por tu atencion."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Jake Ottoson, agente de State Farm, aquí en Chamblee. Hey Wesly, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
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Please tell the Truth!

May 6, 2026

5  out of  5
rating by Please tell the Truth!
"I had a situation with finishing up on my defense driving course and the receptionist was very helpful in making sure I could get the problem solved, in a timely matter..Nia, responded to everyone of my text messages and gave me continuing guidance, until the problem was fixed... Nia, Thank you so much for your much needed assistance! You're the best!!!😃"
We responded:
"Hi, thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Denise Elliott

May 5, 2026

5  out of  5
rating by Denise Elliott
"Very helpful and easy to work with. It was a pleasure!"
We responded:
"Hello Denise, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
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Nico Cabello

May 1, 2026

5  out of  5
rating by Nico Cabello
"Amazing experience, Mike was able to give me an amazing rate! Absolute best experience ever. Jake’s office and team are amazing!"
We responded:
"Dear Nico, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Samantha

April 30, 2026

5  out of  5
rating by Samantha
"Nia was a great help; She met my need in a quick and professional way."
We responded:
"Hey Samantha, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
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Marco Aburto

April 30, 2026

5  out of  5
rating by Marco Aburto
"Gracias Ashley por ayudarme con mi seguro de auto y tambien por ofrecerme todos los descuentos, la verdad me ahorre demasiado dinero, hablare con mi amigos para decirles que se cambien a state farm, muchas gracias por todo y muy exelente tu servicio, 10 DE 10.."
We responded:
"Dear Marco, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
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Darlene Anderson

April 30, 2026

5  out of  5
rating by Darlene Anderson
"Nia was very perfessional and I would give her 5 stars for kindness and customer service"
We responded:
"Darlene, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Carmelo I. Gonzalez Diaz

April 29, 2026

5  out of  5
rating by Carmelo I. Gonzalez Diaz
"Nia is excellent. It was a pleasure dealing with her: helpful, courteous."
We responded:
"Dear Carmelo, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. See you soon!"
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Diane Rye

April 28, 2026

5  out of  5
rating by Diane Rye
"Danny was such an awesome person to help me. He answered all my questions. Took the time to make sure I understood everything. Thank you so much Danny Villao Negron! Patricia D Rye"
We responded:
"Hi Diane, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Anderson Cañizalez

April 27, 2026

5  out of  5
rating by Anderson Cañizalez
"Ashley Huichalaf fue una excelente persona, muy amable y carismática. Personas como ella se merecen 5 estrellas!!!"
We responded:
"Hey Anderson, Thank you for taking the time to share your experience. We are glad that you enjoyed Ashley. We look forward to keeping up the great work! See you next time!"
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Leroy Holmes

April 23, 2026

5  out of  5
rating by Leroy Holmes
"Mr Dylan has been an exceptional advocate for me getting my insurance very knowledgeable and dependable individual. I couldn't have found a better agent to work with"
We responded:
"Greetings Leroy, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Sunil George

April 17, 2026

5  out of  5
rating by Sunil George
"Well defined quote in minimum time to get that worked"
We responded:
"Hi Sunil, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
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Rose Fortune

April 16, 2026

5  out of  5
rating by Rose Fortune
"Ashley H.She is very awesome and kindhearted she give full details about insurance policy and she needs a raise."
We responded:
"Hello Rose, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!"
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Connor Lowe

April 16, 2026

5  out of  5
rating by Connor Lowe
"Jordan Johnson is the man! He was super diligent during the process and made sure the quote worked best for me. Had similar offers from other State Farm agencies and other companies but Jordan was the reason I went with this branch."
We responded:
"Hello Connor, Thanks for the great review! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
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Davida Tolbert

April 16, 2026

5  out of  5
rating by Davida Tolbert
"I worked with Danny and he was amazing. Took his time with getting me a great quote. I am very impressed. Thank you!"
We responded:
"Hi Davida, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!"
Profile photo of Melissa Moore

Melissa Moore

April 16, 2026

5  out of  5
rating by Melissa Moore
"Danny was awesooome!!!"
We responded:
"Greetings Melissa, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you."
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Nettie Valentine

April 16, 2026

5  out of  5
rating by Nettie Valentine
"My experience was a good one"
We responded:
"Hello Nettie, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Chris Reynolds

April 13, 2026

5  out of  5
rating by Chris Reynolds
"Great, timely customer service. Never on hold and David took care of my issue in 5 minutes."
We responded:
"Hey Chris, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We look forward to seeing you again soon."
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Sarah Smoak

April 13, 2026

5  out of  5
rating by Sarah Smoak
"Great experience with Jawad"
We responded:
"Greetings Sarah, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Jake"
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Brandy Watkins

April 11, 2026

5  out of  5
rating by Brandy Watkins
"Fast friendly service. We'll recommend to halt and friends"
We responded:
"Hello Brandy, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying our services. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."