State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leroy Holmes
April 23, 2026
"Mr Dylan has been an exceptional advocate for me getting my insurance very knowledgeable and dependable individual. I couldn't have found a better agent to work with"
Sunil George
April 17, 2026
"Well defined quote in minimum time to get that worked"
Rose Fortune
April 16, 2026
"Ashley H.She is very awesome and kindhearted she give full details about insurance policy and she needs a raise."
Connor Lowe
April 16, 2026
"Jordan Johnson is the man! He was super diligent during the process and made sure the quote worked best for me. Had similar offers from other State Farm agencies and other companies but Jordan was the reason I went with this branch."
Davida Tolbert
April 16, 2026
"I worked with Danny and he was amazing. Took his time with getting me a great quote. I am very impressed. Thank you!"
Melissa Moore
April 16, 2026
"Danny was awesooome!!!"
Nettie Valentine
April 16, 2026
"My experience was a good one"
Chris Reynolds
April 13, 2026
"Great, timely customer service. Never on hold and David took care of my issue in 5 minutes."
"Hey Chris, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We look forward to seeing you again soon."
Sarah Smoak
April 13, 2026
"Great experience with Jawad"
"Greetings Sarah, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Jake"
Brandy Watkins
April 11, 2026
"Fast friendly service. We'll recommend to halt and friends"
"Hello Brandy, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying our services. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."
Diann Brown
April 10, 2026
"I received exceptional service in my search for a more favorable insurance rate. It was a pleasure to collaborate with Dylan, who assisted me in securing savings on both my automotive and renters insurance policies. His professionalism and expertise were exemplary."
"Dear Diann, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon."
A Rahman
April 10, 2026
"I’ve had a great experience working with Jake and the rest of the team—they’re always responsive, knowledgeable, and genuinely care about finding the best coverage for my needs. The whole process has been smooth and stress-free. I feel confident knowing that I’m well taken care of!"
"A, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!"
Denise Houston
April 9, 2026
"Prices is what we were looking for Mike I told him to call me back on the 1st Mike did just that I appreciate his determination to get me and Sam as a New Customer Mike is Awesome he deserves a Raise for BEST CUSTOMER SERVICE 😁"
"Hi Denise, Thanks for the kind words! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon."
Dwain Carter
April 9, 2026
"Ashley, is a Sr. Account Manager for the Jake Ottoson State Farm Insurance Agency. She has been AMAZING to work with. Very friendly, professional, knowledgeable and always available to help. She never lets any details slip through the cracks. I would give her 1000% and HIGHLY recommend her. She will not stop in her efforts to answer all questions and supply any help that you may need assistance with."
"Greetings Dwain, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you soon!"
Lanese Mainer
April 8, 2026
"Dylan Baker is a really good agent. He answered all my questions in a timely manner through text and was really helpful with getting my monthly payment down to an affordable amount."
"Lanese, Thanks for the great review! We're thrilled thatDylan left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
Chris Phan
April 7, 2026
"I had an amazing experience working with Mike as my insurance agent. He went above and beyond to help me find the best auto insurance coverage at a lower rate, which I truly appreciate. Not only that, but he also offered me renter’s insurance without charging me anything extra — something I didn’t expect at all. Mike is professional, knowledgeable, and genuinely cares about his clients. He took the time to explain everything clearly and made the whole process smooth and stress-free. I’m very grateful for his help and highly recommend him to anyone looking for a reliable and trustworthy insurance agent."
"Chris, Thank you for the awesome feedback. We are so happy that you are enjoying Mike. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"
José Ricardo Baptista Pernia
April 7, 2026
"Me siento muy contento con Ashley por su buena atención, siempre que me comunico con ella resuelve mis problemas muchas gracias"
"Hi José, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!"
Amy Kennedy
April 7, 2026
"Ashley was amazing to work with. I would highly recommend. She took the time to understand my needs and was a delight to work with."
"Dear Amy, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Hope you visit us again soon!"
De'Terrian Jackson
April 7, 2026
"I’m new to State Fam insurance, so far Chang & David have been great with assisting me with getting my policy started which has been a pleasant experience and a no stress with a great price."
"Dear De'Terrian, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing this. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
Vivian Taylor
April 7, 2026
"Ashley H. was a true gem to work with! Customer service at its best!!"
"Dear Vivian, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
Deirdre Cain
April 6, 2026
"Ashley H. was very very persistent and helpful when Allstate rates went through the roof on me! 🤬 She was able to get me quoted at a much better rate with both home and auto with more coverage on my home!! She even made me think of moving to Florida, with her, since Georgia is so expensive!! 🤣 She definitely is the real GWOAT‼️"
"Greetings Deirdre, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Hope you visit us again soon!"
Jantel Hope
March 31, 2026
"Ashley Huichalaf was so great! She was patient and kind and reassuring. She was able to get me a really good quote and explained everything thoroughly! Highly recommend her as an agent. Thank you!"
"Dear Jantel, We're delighted to hear about your experience! We truly appreciate your recommendation of Ashley and will work hard to continue going above and beyond! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
Cathy Shipp
March 8, 2026
"The gentleman named Mike with Jake Ottomans was amazing!! He was able to get me a much better insurance policy to suit my financial ability..He was so helpful and I'm so grateful for him. Not only did I get auto insurance I also got renters insurance. And I plan on getting life insurance in the near future. While speaking with Mike, he actually explained everything to me about insurance that I didn't even know what it was. Not only am I saving money with State Farm, I feel like I've also gained control of a policy finally!! So thank you once again Mike for all you have done for me!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Ottoson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Sandra Merrill
February 27, 2026
"Mike was very clear and concise about what State Farm offers. His services was greatly appreciated."
"Thank you for the amazing review, Sandra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Delores Smith
February 19, 2026
"I appreciate Mr. Sun support and kindness shown to me during my sign- up and follow up afterward. This senior citizen was helped with her insurance need, and was shown lots of kindness. Thanks , so much."
"Delores, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! We look forward to seeing you again soon."