State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Strabala
June 27, 2025
5
out of
5
rating by Roger Strabala
"Dilan was very helpful and was able to save us a good amount on our home and Auto policies."
We responded:
"Thank you for your review, Roger! I'm happy to hear that Dilan was able to assist you with your policies. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Valeria Griggs
June 27, 2025
5
out of
5
rating by Valeria Griggs
"My overall experience with Jake was great he explained how everything works and everything about my coverage he went over with me he was amazing to work with and I think the conversation was so easy to understand my policy from start to finish… thanks sincerely again Jake for your service!!!"
We responded:
"Hey, Valeria! Thanks so much for your feedback. I'm glad to know that the explanations about your coverage were clear and that you found our conversation easy to follow. If there's anything else you need or any questions pop up, don't hesitate to get in touch. We're honored to have you as part of our Jake Ottoson State Farm family!"
Casey Kerr
June 26, 2025
5
out of
5
rating by Casey Kerr
"Mike was incredibly helpful and made changing over to State Farm one of the best experiences dealing with insurance. He was polite and accommodating of my schedule at the beginning of our encounter. I was looking for better rates and he was informative and encouraging without pushing a new policy. I really enjoyed setting up our account with Mike. It was so nice to be an able to talk to someone like we were already friends and he was making sure I was getting the best for my family. I felt like a person and not a number on an account sheet. I will be recommending State Farm to everyone I know who is looking and specifically sending them Mike’s way, because I know he will treat my friends/family like they are worth getting the very BEST. Thank you State Farm and especially Mike for caring about families first!"
We responded:
"Thank you for your wonderful feedback, Casey! I'm so happy to hear that Mike provided such a positive experience for you. It's great to know that he made the transition to State Farm smooth and personable. We truly value your recommendation and are grateful for your trust in us. If you ever need anything else, feel free to reach out!"
Anthony Jones
June 25, 2025
5
out of
5
rating by Anthony Jones
"The process from searching for quotes to Dylan from State Farm contacting me and getting me a great rate, was second to none. I was very impressed. I did very little work to obtain a new policy and it was great. Canceled my policy with Root immediately. Thanks again, Dylan!"
Gorme 1949
June 23, 2025
5
out of
5
rating by Gorme 1949
"Everything was great!"
We responded:
"Thank you so much for the positive feedback! We’re glad to know everything went smoothly, and we truly appreciate your support!"
Latoya Young
June 19, 2025
5
out of
5
rating by Latoya Young
"My agent Cole, he is the best. Very informative and polite. I enjoyed speaking with him. Great customer service. I will definitely recommend him to my friends and family."
We responded:
"Thank you for your review, Latoya! I'm delighted to hear that Cole provided you with such informative and polite service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Sharon
June 18, 2025
5
out of
5
rating by Sharon
"Chang was super nice and helpful in finding the best auto quote I’ve found! Thanks a million!"
We responded:
"Thank you, Sharon! I'm happy to hear that Chang was able to assist you in finding a great quote. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Janet Stiles
June 18, 2025
5
out of
5
rating by Janet Stiles
"It was a pleasure to work with these State Farm agents. Coverage was easily explained to me."
We responded:
"Hello, Janet! It's rewarding to know the team made your coverage easy to understand and that the experience was a good one. Thank you for choosing our Chamblee team to be your good neighbor!"
DuRenda Williams
June 16, 2025
5
out of
5
rating by DuRenda Williams
"Mr. Dolapo was a pleasure to talk to about getting a new policy. I will be trying to get more customers for him. He went above and beyond to make it easy for me to understand my policy."
We responded:
"Thank you for your review, DuRenda! I'm happy to hear that Dolapo made your experience enjoyable and clear. We appreciate your support and look forward to assisting you and any referrals you send our way. Let us know if there's anything else we can do for you!"
Eric Agbley
June 16, 2025
5
out of
5
rating by Eric Agbley
"Mason at State Farm delivers outstanding service with professionalism and dedication. He patiently guides clients through insurance options, ensuring clarity and confidence in their decisions. His expertise and commitment to customer satisfaction make him highly recommended for reliable and personalized assistance."
We responded:
"Thank you for your review, Eric! I'm happy to hear that Mason provided you with such outstanding service. His dedication to ensuring clarity and confidence in your insurance decisions truly reflects our commitment to customer satisfaction. If you need any further assistance, feel free to reach out!"
Brandon Kimble
June 13, 2025
5
out of
5
rating by Brandon Kimble
"Jake did a great job and was very helpful. Thank you"
We responded:
"Thank you, Brandon! I'm happy to hear that we were able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Shane Summer
June 10, 2025
5
out of
5
rating by Shane Summer
"Mike was awesome very knowledgeable and very polite!"
We responded:
"Thank you for your review, Shane! I'm happy to hear that Mike provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Wendy
June 6, 2025
5
out of
5
rating by Wendy
"Chang was super upbeat and very personable, he made me feel like family , he kept me calm , where im usually very nervous in these type of situations. He deserves a big bonus! I will only want to deal with him moving foward. Oh and he is very persistent in a a good way! Thank you Chang you really helped me !!!!"
We responded:
"Thank you for your wonderful feedback, Wendy! I'm so happy to hear that Chang made you feel comfortable and at ease. His dedication and positive attitude are truly appreciated, and I'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out!"
Kevon Manning
June 6, 2025
5
out of
5
rating by Kevon Manning
"Mason definitely got the job done and it felt like I was talking to family."
We responded:
"Thank you for your review, Kevon! I'm happy to hear that Mason made you feel like family while getting the job done. We strive to create a welcoming and efficient experience for everyone. Let us know if there's anything else we can assist you with!"
Harriet Breedlove
June 5, 2025
5
out of
5
rating by Harriet Breedlove
"Absolutely Patient with me!!!"
We responded:
"Thank you, Harriet! I'm happy to know you felt supported and appreciated our patience. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Rob Manning
June 5, 2025
5
out of
5
rating by Rob Manning
"I have had a fantastic experience with the Chamblee location for several years now! Jake runs a top-notch office with a clear focus on customer service and professionalism. A special shoutout to Trey—he went above and beyond to make sure all my questions were answered and that I felt confident about my coverage options. It’s rare to find such knowledgeable, friendly, and responsive service. Highly recommend this team if you’re looking for dependable insurance support!"
We responded:
"Thank you, Rob! I'm happy to hear about your fantastic experience with our Chamblee office. It's wonderful to know that Trey provided the support you needed and that you feel confident in your coverage options. We appreciate your recommendation and are always here to help with any insurance needs!"
Adrian Thompson
June 5, 2025
5
out of
5
rating by Adrian Thompson
"Mason had me set up in no time, was very hospitable and made sure I felt taken care of as well as listened to. Got me setup with insurance wayyy cheaper than my current. 😎"
We responded:
"Thank you for your review, Adrian! I'm happy to hear that Mason provided such a welcoming and efficient experience for you. It's great to know we could offer you a more affordable insurance option. If you have any more questions or need further assistance, feel free to reach out anytime!"
Bobby Burford
June 4, 2025
5
out of
5
rating by Bobby Burford
"I recently switched to State Farm and had the pleasure of working with Mason as my new agent — and I couldn’t be happier. Mason took the time to review my existing policies, explained everything clearly, and found me better coverage while saving me a ton of money. He was knowledgeable, friendly, and incredibly responsive throughout the entire process. I genuinely felt like he had my best interests at heart. If you’re looking for a dependable, honest agent who knows how to deliver real value, ask for Mason. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Bobby! I'm delighted to hear about your positive experience with Mason. It's fantastic that he was able to provide you with better coverage while being so responsive and friendly. We truly value having team members like Mason who prioritize our customers' best interests. If you need anything else, feel free to reach out anytime!"
Chris Hartley, Jr. (Mr. CH)
June 4, 2025
5
out of
5
rating by Chris Hartley, Jr. (Mr. CH)
"Mike Reick is a Five Star Agent! After being with the same insurance company for over 20 years, I was very hesitant on switching to a new provider. Mike made the transition smooth and stress-free. He took the time to explain every step, answered all my questions, and helped me lower my premiums while still keeping excellent coverage on all my vehicles. Mike is professional, knowledgeable, and genuinely cares about helping his clients get the best deal without cutting corners. I'm extremely happy I made the change and I highly recommend reaching out to Mike if you're looking for better insurance and real peace of mind."
We responded:
"Thank you, Chris! I'm glad to hear that Mike made your transition smooth and stress-free. It's wonderful that he could assist in lowering your premiums while maintaining excellent coverage. We appreciate your recommendation and are here to help with any other insurance needs. Let us know if there's anything else we can do for you!"
matt herget
June 3, 2025
5
out of
5
rating by matt herget
"Trey has been a tremendous help for me. I’ve been with State Farm for 15+ years and have nothing but positive things to say."
We responded:
"Thank you for your review, Matt! I'm happy to hear that Trey has been such a great help to you. Your loyalty over the past 15+ years means a lot to us. If you ever need anything else, feel free to reach out!"
Desiree Welsh
June 3, 2025
5
out of
5
rating by Desiree Welsh
"Brittanee was really easy to work with. She had so much knowledge in the insurance products they offered and was patient never rushing me to sign up but still was available anytime I had a question or needed to clarify something. Transition was definitely seamless!"
We responded:
"Thank you for your review, Desiree! I'm happy to hear that Brittanee was able to assist you with her expertise and patience. It's great to know the transition went smoothly for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Don Mac
June 2, 2025
5
out of
5
rating by Don Mac
"I can't say enough good things about Dolapo! He was incredibly friendly and made the whole car insurance process a breeze. Not only did he patiently show me all my options, but he also helped me through every single step, ensuring I got a really good price on my insurance. It was truly a great experience from start to finish, and I highly recommend him!"
We responded:
"Thank you for your review, Don! I'm happy to hear that Dolapo made your car insurance experience smooth and enjoyable. It's great to know he was able to guide you through the process and help you find a good price. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Noah Manzella
May 30, 2025
5
out of
5
rating by Noah Manzella
"Awesome 5 stars!!!!"
We responded:
"Thank you, Noah! I'm happy you had an awesome experience with us. We’re here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Lavinia Ile
May 29, 2025
5
out of
5
rating by Lavinia Ile
"Jake from State Farm is ambitious, shows intentional care for his clients with great service and attention. Highly recommend"
We responded:
"Thank you for your review, Lavinia! I'm happy to hear that you appreciate the care and attention we provide. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
P.T.
May 27, 2025
5
out of
5
rating by P.T.
"Mason was fantastic! He answered every question with patience, promptness, and care for my needs. Very knowledgeable and personable. The quotes were unbeatable! I'll definitely recommend to others. Thanks again!"
We responded:
"Thank you! I'm happy to hear that Mason provided you with such excellent service. It's great to know that his knowledge and personable approach made a positive impact. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"