State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angelia Harris
January 26, 2026
5
out of
5
rating by Angelia Harris
"Very friendly and informative."
We responded:
"Thank you Angelia!!"
Princie
January 26, 2026
5
out of
5
rating by Princie
"Thank you Ashley for a job well done! You didn't mine answering all my questions in a professional way and you were so patient with me. You were well informed of your company's discounts and other information that helped me as a customer and I love that. You seemed to have cared about me!"
We responded:
"Thank you Princie!!"
Brandy Blankenship
January 21, 2026
5
out of
5
rating by Brandy Blankenship
"Awesome best deal I have had in a life time he will definitely be my recommendation for everyone love"
We responded:
"Thank you for your kind words, Brandy! We appreciate the opportunity to serve you! If you hear anyone else complaining about their insurance please tell them about our office and Mike!"
devin thomas
January 15, 2026
5
out of
5
rating by devin thomas
"Thanks to Mike my agent for helping get my insurance Lowered you are the real mvp I appreciate you. All 10’s in my book ."
We responded:
"Thank you Devin!!! You’re a 10 in our book! Thanks for letting us be your one stop shop for your insurance and planning needs!"
Heather Daniel
January 14, 2026
5
out of
5
rating by Heather Daniel
"Cole is AMAZING!!!! Seriously AMAZING! He's so helpful and courteous! So professional yet extremely personable. Thank you, Cole!!"
We responded:
"No Heather, you are amazing!! We appreciate the opportunity to help with your insurance and financial services needs! If you hear anyone complaining about their insurance company, tell them about us & Cole! "
Barbara Welch
January 13, 2026
5
out of
5
rating by Barbara Welch
"He was very pleasant and knowledgeable."
We responded:
"Thank you, Barbara! I'm happy to know you found the experience pleasant and informative. If there's anything else you need, feel free to reach out!"
Dr. Louis Manzella
January 12, 2026
5
out of
5
rating by Dr. Louis Manzella
"David was fabulous!"
We responded:
"Thank you Dr. Manzella!! "
Sandra Smith
January 12, 2026
5
out of
5
rating by Sandra Smith
"Mr. David was very helpful this morning with my payment on my policy,Thanks again David for your excellent customer service!"
We responded:
"Hey, Sandra! Thanks for letting us know that David was able to walk you through your grace period this morning and give you reassurance about your account, we appreciate you taking a moment to recognize him."
Adria Leach
January 10, 2026
5
out of
5
rating by Adria Leach
"Chang Sung was fantastic to work with! He was incredibly patient, very accommodating, and truly went above and beyond to help us purchase the right policy. He answered all our questions and made the entire process easy and stress-free. Highly recommend Chang and his State Farm office."
We responded:
"Thank you Adria!! "
Ashley Thomas
January 9, 2026
5
out of
5
rating by Ashley Thomas
"Jawad was absolutely amazing! We lost life insurance through my husbands works and he provided us with more coverage on us and our boys at a way better price then we were paying. He even saved us $150 on our auto insurance! He was extremely helpful and answered all of my questions."
We responded:
"Thank you Ashley!!"
Brittny Cosentino
January 9, 2026
5
out of
5
rating by Brittny Cosentino
"Dylan was such a FANTASTIC help! He saved me way more than what I even thought possible. The conversation was well appreciated as well! His knowledge was also very insightful and he helped a ton. Thank you Dylan again!"
We responded:
"Thank you Brittny!!"
Balinda WilliamsLee
January 8, 2026
5
out of
5
rating by Balinda WilliamsLee
"Mason was very efficient, helpful and so nice! I'll probably be in touch with him for future insurance needs!"
We responded:
"Thank you, Balinda! I'm happy to hear that Mason provided you with efficient and helpful service. We appreciate your confidence and look forward to assisting you with any other insurance needs. Let us know if there's anything else we can do for you!"
australia nettles
January 7, 2026
5
out of
5
rating by australia nettles
"Jawad was patient with me and provided excellent service with helping me get car and renters insurance coverage. He even mentioned life insurance as well which I will later add on. Thanks 😊 Jawad you’re awesome 🤩"
We responded:
"Thank you for your kind words! "
Maurice Cobb
January 6, 2026
5
out of
5
rating by Maurice Cobb
"My State Farm insurance agent, Cole, did an exceptional job explaining and setting me and my wife up with a new auto insurance policy and a life insurance policy, as well!! I highly recommend Cole to anyone that's in the market for insurance in the Georgia or South Carolina areas!! We're happy to be with State Farm!! Thanks so much, Cole!!"
We responded:
"Hey, Maurice! Thanks so much for sharing that Mason was able to explain everything clearly and get you and your wife set up with your new auto insurance policy. It is wonderful to know you feel confident about being with us. We appreciate your recommendation and look forward to being your good neighbor!"
Douglas Stallworth
January 5, 2026
5
out of
5
rating by Douglas Stallworth
"The service was great, he helped me with what I needed. He showed patience and courtesy to what I needed."
We responded:
"We appreciate your 5 stars so much!!"
Mariah Barham
January 3, 2026
5
out of
5
rating by Mariah Barham
"Cole Linton with Sate Farm is absolutely amazing. Hands down best insurance rep I know!!"
We responded:
"Mariah, thank you for your fantastic feedback! I'm happy to hear that Cole has made such a positive impression. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"
Daniela Bermudez
January 2, 2026
5
out of
5
rating by Daniela Bermudez
"Ashley is the best insurance agent, she helps me with every single step and was the best customer service experience!😉"
We responded:
"Thank you, Daniela! I'm so happy to hear that Ashley provided you with such a great experience. Our team is dedicated to making every step as smooth as possible for our customers. If you ever need anything else, feel free to reach out!"
Geri Yancy
January 2, 2026
5
out of
5
rating by Geri Yancy
"I had an overall great experience after speaking with Mr. Trey at this office. He was extremely helpful in finding discounts and was very knowledgeable and professional throughout the process. I truly appreciate him and his team taking the time to reach out, explain my options clearly, and help me find the best coverage for my vehicle. Keep up the great work!"
We responded:
"Thank you for your review, Geri! I'm happy to hear that Trey and our team were able to assist you effectively and find the best coverage for your policy. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
troy thomas
January 2, 2026
5
out of
5
rating by troy thomas
"David was a great help today very informative about my issue"
We responded:
"Thank you, Troy! I'm happy to hear that David was able to assist you effectively and provide the information you needed. Our team is dedicated to offering knowledgeable support. If you have any more questions or need further assistance, feel free to reach out!"
Chervon Pannell
January 2, 2026
5
out of
5
rating by Chervon Pannell
"I spoke with David about my car insurance and he was very knowledgeable and helpful. He explained everything in detail and will recommend him for my friends and family."
We responded:
"Thank you, Chervon! I'm happy to hear that David was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help you and your loved ones. Let us know if there's anything else we can do for you!"
Virginia Heidersberger
December 30, 2025
5
out of
5
rating by Virginia Heidersberger
"Fantastic service"
We responded:
"Thank you, Virginia, for your fantastic feedback! I'm happy to know you had a great experience with our service. If you ever need anything else, feel free to reach out!"
William Coates
December 29, 2025
5
out of
5
rating by William Coates
"The person that helped me was David,He was very polite and very helpful..He is a great Employee for your company, Thanks again Mr David.God Bless"
We responded:
"Thank you, William! I'm happy to hear that David provided you with such helpful and polite service. We’re grateful to have him on our team. If you need anything else, feel free to reach out!"
Amanda Look
December 29, 2025
5
out of
5
rating by Amanda Look
"It was awesome working with Ashley to get car insurance bundled with my home owners insurance! I should have done it a while ago to save money but glad I have it now and Ashley made it a super easy process!"
We responded:
"Thank you, Amanda! I'm happy to hear that Ashley made the process of bundling your car and homeowners insurance easy for you. It's great that you're now enjoying the benefits of your decision. If you have any more questions or need further assistance, feel free to reach out anytime!"
The Krieger Family Band
December 28, 2025
5
out of
5
rating by The Krieger Family Band
"We had a wonderful experience with Ashley, very friendly and professional. Thank you!!!"
We responded:
"Thank you, The Krieger Family Band! I'm happy to hear that Ashley provided you with such a friendly and professional experience. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Donna Osorio
December 23, 2025
5
out of
5
rating by Donna Osorio
"I am always impressed when I call Jake Ottoson’s State Farm office. I never have to wait, and I always get clear answers to all of my questions. Today I was helped by David, who was detailed, thorough, and most helpful with the information I needed. Five stars!! I have contracted my property/casualty insurance through this office for years, even though they are a good distance away geographically… but nothing could convince me to change to another agency, or to another insurance provider. I very highly recommend Jake Ottoson’s State Farm office to anyone needing great service and quality coverage from a staff that actually cares about the customer."
We responded:
"Thank you, Donna, for your wonderful feedback! I'm delighted to hear that our team, especially David, has been able to provide you with the detailed and helpful service you deserve. Your loyalty and recommendation mean a lot to us, and we're committed to maintaining the high standard of service you’ve come to expect. If there's anything else we can do for you, just let us know!"