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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Evans

July 1, 2026

5  out of  5
rating by Valerie Evans
"Swift & prompt with meeting my needs I think they are a great team I highly recommend"
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floyd walker

July 1, 2026

5  out of  5
rating by floyd walker
"Agents Displayed Remarkable Patients , Professional And Knowledgeable Of Needed Information ..I would Highly appreciate And I Would Recommend Her To Seeking Family And Friends…. Thank You …."
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Nikki Lumpkin

June 26, 2026

5  out of  5
rating by Nikki Lumpkin
"He was awesome!!"
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Beres Muranka-Mcneary

June 26, 2026

5  out of  5
rating by Beres Muranka-Mcneary
"Very helpful and knowledgeable"
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Kiara Moore

June 23, 2026

1  out of  5
rating by Kiara Moore
"Just spoke with Karen and she clearly isn't having a Good Morning. I called and asked to speak with an agent.She said "What do you mean?" and chuckled and rudely said we're all agents so what do you mean? Well unfortunately I don't work at State Farm so clearly I'm unaware of speaking directly with a licensed agent. She asked what do you need? At that point I already felt uneasy so I asked for a transfer to the license agent, then chuckled again. At this point I'm trying to figure out what's so funny. I calm said please just transfer me. If I need to get a transferred again I will. David who then helped me and was pleasant. Thank you David! Karen please work on your customer service skills. Unfortunately your customers don't work at State Farm and know the operations."
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Tiara T

June 16, 2026

5  out of  5
rating by Tiara T
"She did great Alysia"
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Isaac mikle

June 15, 2026

5  out of  5
rating by Isaac mikle
"Jake and his team really helped me out and getting my insurance at the right price, I couldn’t thank them enough"
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Anthony Parks

June 11, 2026

5  out of  5
rating by Anthony Parks
"Was very helpful with my auto insurance needs."
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Tiffany Price

June 4, 2026

5  out of  5
rating by Tiffany Price
"I worked with Alyesia. She was very friendly, informative and helpful while working with me as I chose the best products for my needs."
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Talia Lovett

June 3, 2026

5  out of  5
rating by Talia Lovett
"“Jake from State Farm” *lol, was amazing! We stayed in touch for a few months and when I was ready to secure my policy, he was more than helpful,; very knowledgeable and extremely polite! Give him a raise! He’s a great guy and does his job well.."
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Olympia Renee

June 3, 2026

5  out of  5
rating by Olympia Renee
"I greatly appreciate his good customer service, and he was very helpful in explaining my policy and understood my work hour to work with making contact with me during my availability time. 10/10 overall"
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Marilou T Santos

June 2, 2026

5  out of  5
rating by Marilou T Santos
"I really appreciate Cole! After six months, he still remembers me from our follow-up about my insurance. He finally managed to get me a lower monthly premium for my 2009 RAV4. Now, I’m saving a pretty good amount each month. 🙏🏻👍🥳"
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Sheila Smith

June 2, 2026

5  out of  5
rating by Sheila Smith
"Ashleigh was very helpful in reducing my insurance premium. She made sure we compared apples to apples from my previous insurance company. She is saving me over $100 a month. I'm so glad I started researching other auto insurance companies."
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Andi Morgan

May 29, 2026

5  out of  5
rating by Andi Morgan
"Dylan was very helpful and saved me $ he is also very easy to get in touch with."
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Lenzo Rushing

May 25, 2026

5  out of  5
rating by Lenzo Rushing
"I would just like to thank Jake for a job well done. I hear a lot about giving your customers added benefits. He did just that for us! Thanks Jake!!!"
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Tammy Wallace

May 25, 2026

1  out of  5
rating by Tammy Wallace
"I own a quadplex and have an apartment policy with Jake Ottoson. I have been trying to close on a loan for over a week now. The only thing the underwriter needs is the policy information and payment records. I have been told for days that it either was sent, they are working on it, etc. I have yet so speak to Jake but keep getting other people. This has caused to be unable to fix the unit to rent by June."
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Travis Cole

May 18, 2026

5  out of  5
rating by Travis Cole
"Mr. David Austin, has a PhD in Customer Service. Your grace, patience, and professionalism is unmatched. You broke down the billing process to my account with calmness as I was getting a lil frustrated, not understanding the process of adding a new vehicle so I apologize David lol. Thanks again for taking the time to make calls to verify information that was a lil off. So I appreciate you Sir, and thanks again"
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eugene novinsky

May 14, 2026

5  out of  5
rating by eugene novinsky
"I've got very good price for car insurance. Communication was smoth and easy"
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Wesly Enrique Tzunum López

May 8, 2026

5  out of  5
rating by Wesly Enrique Tzunum López
"Muy agradecido con la atencion que la señorita Ashley me brinda mes a mes muy buena atencion los provesos y aclaraciones con mis dudas an sido resueltas de manera eficaz gracias ashley por tu atencion."
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Please tell the Truth!

May 6, 2026

5  out of  5
rating by Please tell the Truth!
"I had a situation with finishing up on my defense driving course and the receptionist was very helpful in making sure I could get the problem solved, in a timely matter..Nia, responded to everyone of my text messages and gave me continuing guidance, until the problem was fixed... Nia, Thank you so much for your much needed assistance! You're the best!!!😃"
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Denise Elliott

May 5, 2026

5  out of  5
rating by Denise Elliott
"Very helpful and easy to work with. It was a pleasure!"
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Nico Cabello

May 1, 2026

5  out of  5
rating by Nico Cabello
"Amazing experience, Mike was able to give me an amazing rate! Absolute best experience ever. Jake’s office and team are amazing!"
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Samantha

April 30, 2026

5  out of  5
rating by Samantha
"Nia was a great help; She met my need in a quick and professional way."
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Marco Aburto

April 30, 2026

5  out of  5
rating by Marco Aburto
"Gracias Ashley por ayudarme con mi seguro de auto y tambien por ofrecerme todos los descuentos, la verdad me ahorre demasiado dinero, hablare con mi amigos para decirles que se cambien a state farm, muchas gracias por todo y muy exelente tu servicio, 10 DE 10.."
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Darlene Anderson

April 30, 2026

5  out of  5
rating by Darlene Anderson
"Nia was very perfessional and I would give her 5 stars for kindness and customer service"