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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Quinn

Stephanie Quinn

September 5, 2025

5  out of  5
rating by Stephanie Quinn
"I’ve gotten to know Jake over the last year or two, and what stands out most is his professionalism, consistency, and genuine dedication to helping others. He’s knowledgeable, approachable, and always willing to go the extra mile to make sure people feel supported and cared for. It’s clear that he takes great pride in serving his clients, and I would confidently recommend him to anyone looking for an agent they can truly rely on."
We responded:
"Thank you so much, Stephanie! I'm really happy to hear about your positive experience with us. It's wonderful to know that his professionalism and dedication have made such an impact. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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David Anderson

September 3, 2025

5  out of  5
rating by David Anderson
"Excellent service. Knowledge of products and services. Great demeanor. Well pleased and much appreciated.."
We responded:
"Thank you, David! I'm happy to hear that you appreciated the service and found our knowledge helpful. Your satisfaction is important to us, and we're grateful for your feedback. If you ever have more questions or need assistance, feel free to reach out!"
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Sandy Holden

September 3, 2025

5  out of  5
rating by Sandy Holden
"He was very friendly and well spoken about everything. Enjoyed speaking to him"
We responded:
"Thank you, Sandy! I'm happy to hear that you enjoyed our conversation. Our office is committed to providing friendly and clear communication. If you have any questions or need further assistance, feel free to reach out anytime!"
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Robert Cope

September 3, 2025

1  out of  5
rating by Robert Cope
"Called for a quote and it took 3 days to return my call. After I was quoted, the insurance was 1/3 higher than most major insurance. What a waste of time trying to deal with this agent."
We responded:
"Thank you for sharing your feedback, Robert. I’m sorry for the delay in returning your call, as that’s not the experience we want anyone to have. While rates are not determined at the local office level, I understand your frustration. We will use your feedback to get better in our communications even around holiday weekends! We appreciate you giving us the opportunity and wish you the best moving forward."
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#getintoit

September 2, 2025

5  out of  5
rating by #getintoit
"This was by far the best experienced I've had obtaining car insurance. Customer service couldn't be more professional. Thank you Der Chang Sun you went above and beyond 😊"
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Candy Rivera

August 28, 2025

5  out of  5
rating by Candy Rivera
"Jawad Chowdhury assisted me with a quote and followed back up with me on time as I requested a call back following day to make a decision and b.c of his service making me feel as a valued customer and explaining everything very professionally I decided to go with state farm and give a 2nd opportunity. Had state farm when I was a teenager and back with them but a better experience."
We responded:
"Candy, thank you for sharing your experience! I'm happy to hear that Jawad provided you with such professional service and made you feel valued. It's wonderful to have you back with us, and we're committed to ensuring your experience remains positive. If you need anything else, feel free to reach out!"
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Marlon Laye

August 25, 2025

5  out of  5
rating by Marlon Laye
"Cole was very helpful with setting up my policy. He kept his word in calling me back on the date that I wanted to set up my policy"
We responded:
"Hey, Marlon! Thanks so much for sharing that Cole was helpful in setting up your policy and followed through by calling you back when you requested. It is great to hear that he made the process work just the way you wanted. Welcome to the Jake Ottoson State Farm family!"
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Monique Wicks

August 23, 2025

5  out of  5
rating by Monique Wicks
"Mason was great. He walked me thru everything from beginning to end and explained in even a way my 4th grader could understand. He was very patient and knowledgeable"
We responded:
"Monique, thank you for your wonderful feedback! I'm happy to hear that Mason was able to assist you so effectively and make everything clear. Our team is dedicated to providing knowledgeable and patient service. If you have any more questions or need further assistance, feel free to reach out!"
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Nikki Patel

August 20, 2025

5  out of  5
rating by Nikki Patel
"David Austin did a phenomenal job getting my auto insurance set up. He was fast, explained things very well, and made sure I was covered by the time he was off the phone with me. Super responsive and helpful!"
We responded:
"Thank you, Nikki! I'm happy to hear that David provided such excellent service in setting up your insurance. It's great to know he was both responsive and helpful. If you have any more questions or need assistance, feel free to reach out anytime!"
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Derrick reaves

August 19, 2025

5  out of  5
rating by Derrick reaves
"This man need a raise …….he one of the best representatives I ever spoke to. Dylan and Jake the best"
We responded:
"Thank you for the five-stars, Derrick! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Krystal

Krystal

August 18, 2025

5  out of  5
rating by Krystal
"Fantastic and easy to work with."
We responded:
"Thank you for your feedback, Krystal! I'm happy you found the experience fantastic and easy. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Perla Betancourt

August 14, 2025

5  out of  5
rating by Perla Betancourt
"Excellent customer service! So helpful"
We responded:
"Thank you, Perla! I'm happy you found our customer service helpful. We’re always here to assist with your insurance needs. Thanks for choosing us!"
Profile photo of George Gavalas

George Gavalas

August 11, 2025

5  out of  5
rating by George Gavalas
"Great and prompt service -Dylan and Jake are excellent"
We responded:
"Thank you for the five-star rating, George! We’re so happy to have you as a State Farm Insurance Chamblee customer and we hope to help you with your insurance needs for years to come."
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이채린

August 11, 2025

5  out of  5
rating by 이채린
"I’ve had such a great experience with Jake. His customer service is always friendly, professional, and quick to respond. Whenever I had questions or needed assistance, Jake explained everything clearly and made the process so easy for me. I feel confident and secure knowing I’m insured with state farm. Highly recommend!"
We responded:
"Thank you for your kind words, 이채린! I'm happy to know that you had a positive experience with our service. It's great to hear that you feel confident and secure with your insurance. If you ever have more questions or need further assistance, feel free to reach out. Thanks for recommending us!"
Profile photo of Haylee Kitty Cook

Haylee Kitty Cook

August 6, 2025

5  out of  5
rating by Haylee Kitty Cook
"Dylan was a great help on getting what I need and not being charger double."
We responded:
"Thank you, Haylee, for sharing your experience! I'm happy to hear that Dylan was able to assist you effectively. We always aim to provide fair and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Salman Khan

August 5, 2025

5  out of  5
rating by Salman Khan
"David was super helpful and understanding as soon as i walked into the building, great customer service at this location, would recommend it these guys are trying their best to look out for you."
We responded:
"Salman, thank you for your wonderful feedback! I'm happy to hear that David provided you with excellent service and made you feel welcome. We always strive to support our customers in the best way possible. Let us know if there's anything else we can assist you with!"
Profile photo of Devontae Howard

Devontae Howard

July 28, 2025

5  out of  5
rating by Devontae Howard
"Very nice in detail about everything great customer service"
We responded:
"Thank you, Devontae! I'm happy you appreciated the detailed information and our customer service. We aim to provide the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
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Billy Kirk

July 23, 2025

5  out of  5
rating by Billy Kirk
"Friendly people and fast service."
We responded:
"Billy, thank you for your review! I'm happy you found our team friendly and our service speedy. We’re here to help with any of your insurance needs!"
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Renee Wilde

July 22, 2025

5  out of  5
rating by Renee Wilde
"Dillon was very helpful. Enjoyed chatting with him. We both educated each other on different topics. Thank you for the education support and helping me to save money from you instead of the previous insurance company. Thank you soooo much‼️‼️‼️"
We responded:
"Thank you for your review, Renee! I'm happy to hear that Dillon was able to assist you and that you both had an informative conversation. It's great to know we could help you save money on your insurance. We appreciate your feedback and look forward to assisting you with any future needs!"
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Christopher Mitchell

July 21, 2025

5  out of  5
rating by Christopher Mitchell
"Boss, he doesn’t twiddle his thumbs at the desk, he got me good insurance and the best price he could. Thanks mason!"
We responded:
"Thank you, Christopher! I'm glad to hear that Mason was able to assist you in finding the right insurance at a great price. We appreciate your feedback and are here if you need anything else!"
Profile photo of Yuksel Yesiltepe

Yuksel Yesiltepe

July 17, 2025

5  out of  5
rating by Yuksel Yesiltepe
"Changing my car insurance from my previous company over to State Farm was done easily and professionally done. Thanks."
We responded:
"Thank you for your review, Yuksel! I'm happy to know that your transition was smooth and handled with professionalism. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of chad Stanley

chad Stanley

July 16, 2025

5  out of  5
rating by chad Stanley
"Dylan was super helpful, very efficient, and knowledgeable. He explained everything clearly and worked around my busy schedule. Great communications and one of the most pleasant insurance experiences I've had in a long time."
We responded:
"Thank you for your review, Chad! I'm happy to hear that Dylan provided such a helpful and efficient experience for you. It's great to know that his clear communication and flexibility made your insurance process pleasant. We’re here to help with anything else you might need!"
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vanessa c.

July 11, 2025

5  out of  5
rating by vanessa c.
"Great customer service.. I always shop around for my insurance. Making sure I get the best prize. He beat it for over a hundred dollars and got me a lot more coverage than what I was expecting, definitely recommend him."
We responded:
"Thank you for your review, Vanessa! I'm happy to hear that you appreciated our customer service and found value in the coverage we provided. It's wonderful to know we could help you save money while offering more coverage. If you need anything else, feel free to reach out anytime!"
Profile photo of Adrian Thompson

Adrian Thompson

July 10, 2025

5  out of  5
rating by Adrian Thompson
"David helped me get to the problem fast and easy, also help me with the payment system so that’s a BIG help, instead of me getting a headache, he made it easy and painless. That’s a BOSS right there, when I don’t have to lift a finger and get things done😎. 🤙🏼"
We responded:
"Thank you for your review, Adrian! I'm happy to hear that Mason provided such a welcoming and efficient experience for you. It's great to know we could offer you a more affordable insurance option. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Robert Speaks

Robert Speaks

July 3, 2025

5  out of  5
rating by Robert Speaks
"I worked with Mason and he did a great job in reviewing the policies and explaining everything. He was helpful, organized and was easy to understand. I can recommend him 100 %. Thanks Mason!"
We responded:
"Thank you, Robert! I'm happy to hear that Mason was able to assist you effectively with your policies. It's great to know he made the process clear and straightforward for you. We appreciate your recommendation and are here if you need anything else!"