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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dewayne Baxley

October 6, 2026

5  out of  5
rating by Dewayne Baxley
"Regarding State Farm insurance, I worked with Chang out of the Chamblee office and he was very professional, easy to work with, and gave me and my wife great rates."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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will boles

October 5, 2026

5  out of  5
rating by will boles
"Jake Ottoson State Farm is an awesome agency! I use State Farm and never had any issues. I love the safe drive system . I can call at anytime and the office at Ottoson always picks up the phone with an awesome attitude. If anybody is shopping for new insurance Jake Ottoson State Farm is the place to be!"
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SB

October 1, 2026

5  out of  5
rating by SB
"Ashley H. was absolutely great to work with! She provided super fast quotes, a great price, and her response time was incredibly quick. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Will Gresham

September 29, 2026

5  out of  5
rating by Will Gresham
"Best Experience with getting Insurance ever. Trey is the MAN!"
We responded:
"Thanks so much for the amazing review, Will! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Chanice Sims

September 29, 2026

5  out of  5
rating by Chanice Sims
"Jawad was amazing he was patient and diligent with everything so that I can have the vital information to change insurance provider."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Matt Attack2017

September 25, 2026

5  out of  5
rating by Matt Attack2017
"great and easily t odeal with. sent you every document you needed in less than 24 hours."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Muzaffar M

September 10, 2026

5  out of  5
rating by Muzaffar M
"Chang is the best!! Got me a really good price for my both of my cars and my house. Got my policy same day! Pleasure doing business"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Beverly

August 31, 2026

5  out of  5
rating by Beverly
"I had the best experience with Jawad from State Farm. He was pleasant, patient and very thorough. He was as determined as I was to ensure that I had everything I needed for my auto coverage."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Joe Hill

August 31, 2026

5  out of  5
rating by Joe Hill
"Great prices!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Chamblee. "
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Tyler Bonner

August 29, 2026

5  out of  5
rating by Tyler Bonner
"Trey Horton was extremely knowledgeable of the available policies and options within. We've been with another provider for more than 35 years and Trey was able to get us to move to State Farm. Thanks Trey!!"
We responded:
"Thanks so much for the amazing review, Tyler! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Kaleb King

August 29, 2026

5  out of  5
rating by Kaleb King
"Chang and Nia are absolutely angels, their kindness and helping me get through a very tough time dealing with a very expensive previously insurance company. Chang made sure he was going to help me and he did just that, he lowered my insurance over a half of what I was previously paying. Nia sent over my binder to my cars lien holder within seconds I'm so thankful for their help. I'm recommending State Farm's for your best quotes."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Dean's Lyst

August 23, 2026

5  out of  5
rating by Dean's Lyst
"All of my experiences have been great. My experience with Nia was no exception. Everyone has been friendly, knowledgeable, and very efficient. I am very happy that I chose Jake Ottoson State Farm."
We responded:
"Thanks so much for the amazing review, Dean's! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Kiarra Howard

August 21, 2026

5  out of  5
rating by Kiarra Howard
"Nia was incredible when I spoke with her over the phone to assist in my newlywed name change and help with paying a bill. After she learned about my marriage she recommended different tips for merging my spouse into the plans and different opportunities for us. I love how attentive she was!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Robert Moss

August 20, 2026

5  out of  5
rating by Robert Moss
"It was a great and professional experience. He was straight forward, efficient, considerate and most importantly he was honest. I would recommend everyone who is looking for a better policy to give that guy a call. I have already spoken to a couple of people about reaching out to him."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Darlene Anderson

August 18, 2026

5  out of  5
rating by Darlene Anderson
"Nia was very perfessional and I would give her 5 stars for kindness and customer service"
We responded:
"Darlene, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Bennie Frazier

August 14, 2026

5  out of  5
rating by Bennie Frazier
"State Farm you all are the best...Thanks to David for helping me out today with my insurance you are the best...I would recommend yall too anyone"
We responded:
"Thank you so much for the 5 stars, Bennie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Whitney King

August 14, 2026

5  out of  5
rating by Whitney King
"I started out with Jake at state farm a few years back and he made state farm a whole experience for me. But what I love the most is he moved up the ladder and now has people under him...which is Cole, He has taken in his footsteps, the straightforward- here's what I can do... and let me tell y'all he aced it! The communication was great, I was able to text during my 9-5 job, he made it easy to understand what was going on with my policy, how much I would be saving and the discounts that I didn't even know that was even possible! I have also referred 2 other people he has also got them better quotes and with refers you get $25.00 every customer that locks in. He also took the responsibly to send copies to my lienholders on my car, which for me was a plus! all and all... once again a great experience! 10/10 recommend you speaking with Cole!! Could not be happier with my decision!! Thank you Cole!!!"
We responded:
"You are the best Whitney! Thank you for the kind words and giving us the chance to help you and those you know! Cole and our team rock and we're lucky to have them helping amazing people like you!-Jake"
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Mary Sanders

August 12, 2026

4  out of  5
rating by Mary Sanders
"Dylan was great to learn from and save me 200 give him a call"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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denis lopez

August 12, 2026

5  out of  5
rating by denis lopez
"We have had a great experience working with Jake for both our home and auto insurance. Always helpful, responsive and professional. We highly recommend!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bethany Metropolis

August 12, 2026

5  out of  5
rating by Bethany Metropolis
"Found everything I needed plus more. Was fun to talk with as well."
We responded:
"Thank you, Bethany! I'm glad you found everything you needed and enjoyed our conversation. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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William Simmons

August 7, 2026

5  out of  5
rating by William Simmons
"Great guy"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Vendish Limited Co

August 7, 2026

4  out of  5
rating by Vendish Limited Co
"Great insurance was having issues with my bill for almost 3 months and 4 reps later David is the only one to give in-depth info on my bill inquiries and made sur I understand and I appreciate that."
We responded:
"Thank you for your thoughtful 4-star review, Vendish! We’re really glad you had a positive experience, and we’d love to hear any ideas you have on how we can make it even better. "
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Judith Fain

August 6, 2026

5  out of  5
rating by Judith Fain
"David was very professionally .Deserves every star."
We responded:
"Thanks so much for the amazing review, Judith! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Rising Hart

August 6, 2026

5  out of  5
rating by Rising Hart
"I have had the pleasure of working with Karen over the past few months to make sure a life change didn't impact my insurance coverage. I so appreciate her willingness to support me over an extended period of time and to bring humor and kindness to the situation. Jake has a wonderful team supporting his agency, and Karen is top-notch!"
We responded:
"Thank you so much for the 5 stars, Rising! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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jamie forrister

August 6, 2026

5  out of  5
rating by jamie forrister
"I had a great experience with State Farm! Mike was extremely helpful and took the time to help me find the best options for my needs and budget. He made the entire process of bundling my auto, renters, and life insurance easy and stress-free. He answered all of my questions, explained everything clearly, and made sure I felt comfortable with my coverage. I truly appreciate his patience and excellent customer service. I highly recommend State Farm and especially Mike to anyone looking for insurance!
If you want, I can also make it a little more personal and enthusiastic, like a really"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "