State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barbara Head
October 8, 2025
5
out of
5
rating by Barbara Head
"My experience with State Farm was great! Mason was so awesome in helping me get the best insurance rate! I thank you for your patience, and making me feel comfortable about any questions that I may have. Thank you for making me a part of State Farm family!"
We responded:
"Thank you, Barbara! I'm happy to hear that Mason was able to assist you in finding a great insurance rate and that you felt comfortable asking questions. We appreciate having you as part of our State Farm family. If you need anything else, feel free to reach out!"
Andre James
October 8, 2025
5
out of
5
rating by Andre James
"I had an awesome experience. Would a gentleman, by the name of Mason? He was hands-on, he walked me right through everything that I needed to do. He was very clear and organized and did everything he said he was going to do to help me out in a timely fashion. I will highly. Recommend him to any of my friends or family. Thank you Mason for all that you've done for me. This morning great job"
We responded:
"Thank you, Andre! I'm happy to hear about your positive experience with our team. It's great to know he was clear and organized in assisting you. We appreciate your recommendation and are always here to help with any insurance needs. Thanks for choosing us!"
Reggie Moore
October 6, 2025
5
out of
5
rating by Reggie Moore
"Dylan was super helpful and professional! He took the time to explain my insurance options clearly and helped me find a plan that fit my budget. He made the whole process smooth and easy to understand. I really appreciate his patience and communication.. definitely recommend working with Dylan at State Farm!"
We responded:
"Thank you for your review, Reggie! I'm glad Dylan was able to assist you. Your recommendation is appreciated. If you have more questions or need help, feel free to reach out!"
Linda G WHITFIELD
October 3, 2025
5
out of
5
rating by Linda G WHITFIELD
"Mason was Great! Very, very helpful in assisting me in obtaining a much lower rate on my Auto insurance even though my present insurance company charged me $209.00 more money to drop my car from the home bundle I had with them. Mason was a real Professional, knowledgeable and patient, answering all my questions and just going over and beyond what I usually get when dealing with other insurance Representatives. I am very thankful that he reached back out to me, I have been ill and he called back as he had promised. He's a keeper! A Real Asset to his Profession... Thanks Mason, Linda G. Newton"
We responded:
"Thank you, Linda, for sharing your experience! I'm delighted to hear that Mason was able to assist you so effectively and help you secure a better rate on your insurance. His dedication and professionalism truly make a difference, and I'm glad he could provide the support you needed. If there's anything else we can do for you, please feel free to reach out. Thanks for choosing us!"
Miche Collins
October 3, 2025
5
out of
5
rating by Miche Collins
"Handled all my needs expeditiously made everything that appeared to be misunderstood clear. Thanks David for working this out for me."
We responded:
"Thank you, Miche! I'm happy to hear that David was able to assist you effectively and clarify everything for you. Our team is dedicated to providing clear and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Meaghan G
October 2, 2025
5
out of
5
rating by Meaghan G
"I can not thank Mike enough for helping me find a great insurance policy! Thank you again! 10/10 recommend calling Mike for any insurance help!!!"
We responded:
"Meaghan, thank you for your fantastic review! I'm happy to hear that Mike was able to assist you in finding the right insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Ophelia Mays
September 30, 2025
5
out of
5
rating by Ophelia Mays
"I spoke to Ashley about my homeowners insurance and car insurance. She helps me out and did an awesome job. Thank you Ashley"
We responded:
"Thank you, Ophelia! I'm glad to hear Ashley was able to assist you with your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Maurice Cobb
September 30, 2025
5
out of
5
rating by Maurice Cobb
"My insurance agent, Mason, did a great job explaining and setting me and my wife up with a new auto insurance policy!! I highly recommend Mason to anyone in the market for insurance that's in the Georgia or South Carolina areas!! We're happy to be with State Farm!! Thanks, Mason!!"
We responded:
"Hey, Maurice! Thanks so much for sharing that Mason was able to explain everything clearly and get you and your wife set up with your new auto insurance policy. It is wonderful to know you feel confident about being with us. We appreciate your recommendation and look forward to being your good neighbor!"
Diamond Grant
September 25, 2025
5
out of
5
rating by Diamond Grant
"Great customer service skills and very friendly!!"
We responded:
"Thank you, Diamond! I'm happy you found our customer service skills and friendliness to your liking. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
Erica Atlanta Homes
September 22, 2025
5
out of
5
rating by Erica Atlanta Homes
"Dolapo was phenomenal to work with! He is patient, knowledgeable, and diligent. I have already started sending him my referral business! Great hire, Jake!"
We responded:
"Thank you, Erica Atlanta Homes! We're glad Dolapo provided a positive experience. Your referrals are greatly appreciated. Let us know if we can assist you further!"
Darryl Jr
September 20, 2025
5
out of
5
rating by Darryl Jr
"Mike was super helpful, honest, transparent and sincere to help me change insurance companies without any issues. I highly recommend to anyone looking/needing a quote for insurance coverage for vehicle/ home renters insurance that Mike is the guy for you!! I appreciate you Mike, Thank you!!"
We responded:
"Thank you, Darryl Jr, for your fantastic feedback! I'm glad to hear that Mike was able to assist you with such honesty and transparency. We appreciate your recommendation and are here to help with any insurance needs you might have in the future. Let us know if there's anything else we can do for you!"
Chase Morrow
September 20, 2025
5
out of
5
rating by Chase Morrow
"I was shopping for car insurance over a month ago. This was when I was first contacted by Mason at State Farm. He was up front and honest, letting me know that he wasn't able to get my rate any lower than it was at the time. But, he informed me, if I could wait a month, he would be able to drop it by 50%! He called me back in a month, as promised, and in less than 10 minutes my car insurance drooped from $130+ a month, to $68 a month. Easiest and quickest way to save myself over $800 a year! Thanks Mason Chase"
We responded:
"Thank you for sharing your experience, Chase! I'm happy to hear that Mason was able to assist you with such a significant savings on your insurance. It's great to know that our team's dedication to providing honest and efficient service made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tyler Head
September 19, 2025
5
out of
5
rating by Tyler Head
"Great Help"
We responded:
"Thank you, Tyler! I'm happy to know you found our help great. If you ever need anything else, feel free to reach out!"
Nataley Little
September 18, 2025
5
out of
5
rating by Nataley Little
"Dylan is AWESOME!! No matter what I may need he is the GO TO PERSON for insurance. He answer all my question and he makes sure you get the best Quote in town...Thank you Dylan and my State Farm Family!!!"
We responded:
"Nataley, thank you so much for the positive review!! 🤩 It was a pleasure meeting you today. We’re honored you’ve chosen us to help protect you and your family. Please spread the word so we can help more amazing people like you!"
Luke Belanger
September 14, 2025
5
out of
5
rating by Luke Belanger
"Mike volunteered to be on call with me over the weekend to submit coverage for a potential car purchase. Super dependable guy!"
We responded:
"Luke, thank you! We appreciate your trust in us to take care of your insurance policies."
Saudia Business Shabazz
September 13, 2025
5
out of
5
rating by Saudia Business Shabazz
"Jawad at State Farm has been great! He has excellent communication skills! Jawad made sure that I understood everything about my new policy before I signed up. I appreciate you Jawad!"
We responded:
"Thank you, Saudia, for sharing your experience! I'm happy to hear that Jawad provided excellent communication and ensured you understood your new policy. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"
John English
September 12, 2025
5
out of
5
rating by John English
"This has been a several month tour searching for fair auto and home ins pricing. State Farm rep Mason Antwine stuck it out giving me time to compare policies and coverage from other companies, but took time to follow up from time to time and check on me. I finally did sign on with State Farm because Mason provided the best combination of price and coverage. He and his team of professionals have also been very helpful even after sign up."
We responded:
"Thank you, John, for sharing your experience! I'm glad Mason and our team could assist you in finding the right coverage and price. It's great to know that their support made a difference even after you signed up. We’re here to help with any questions or needs you might have in the future!"
Rakeiria Glover
September 10, 2025
5
out of
5
rating by Rakeiria Glover
"One of the most Amazing helpful companies they walk you though everything and make sure your not left hanging & they answer all your questions one of the best insurance interactions I ever had ."
We responded:
"Thank you, Rakeiria! I'm happy to know you had such a positive experience with us. Our team is dedicated to providing clear guidance and answering all your questions. We appreciate your feedback and look forward to assisting you again!"
Jaimoni Parker
September 10, 2025
5
out of
5
rating by Jaimoni Parker
"great"
We responded:
"Thank you, Jaimoni! I'm happy you had a great experience with us. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Stephanie Quinn
September 5, 2025
5
out of
5
rating by Stephanie Quinn
"I’ve gotten to know Jake over the last year or two, and what stands out most is his professionalism, consistency, and genuine dedication to helping others. He’s knowledgeable, approachable, and always willing to go the extra mile to make sure people feel supported and cared for. It’s clear that he takes great pride in serving his clients, and I would confidently recommend him to anyone looking for an agent they can truly rely on."
We responded:
"Thank you so much, Stephanie! I'm really happy to hear about your positive experience with us. It's wonderful to know that his professionalism and dedication have made such an impact. We truly appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
David Anderson
September 3, 2025
5
out of
5
rating by David Anderson
"Excellent service. Knowledge of products and services. Great demeanor. Well pleased and much appreciated.."
We responded:
"Thank you, David! I'm happy to hear that you appreciated the service and found our knowledge helpful. Your satisfaction is important to us, and we're grateful for your feedback. If you ever have more questions or need assistance, feel free to reach out!"
Sandy Holden
September 3, 2025
5
out of
5
rating by Sandy Holden
"He was very friendly and well spoken about everything. Enjoyed speaking to him"
We responded:
"Thank you, Sandy! I'm happy to hear that you enjoyed our conversation. Our office is committed to providing friendly and clear communication. If you have any questions or need further assistance, feel free to reach out anytime!"
Robert Cope
September 3, 2025
1
out of
5
rating by Robert Cope
"Called for a quote and it took 3 days to return my call. After I was quoted, the insurance was 1/3 higher than most major insurance. What a waste of time trying to deal with this agent."
We responded:
"Thank you for sharing your feedback, Robert. I’m sorry for the delay in returning your call, as that’s not the experience we want anyone to have. While rates are not determined at the local office level, I understand your frustration. We will use your feedback to get better in our communications even around holiday weekends! We appreciate you giving us the opportunity and wish you the best moving forward."
#getintoit
September 2, 2025
5
out of
5
rating by #getintoit
"This was by far the best experienced I've had obtaining car insurance. Customer service couldn't be more professional. Thank you Der Chang Sun you went above and beyond 😊"
We responded:
"Thank you, #getintoit! I'm happy to hear that your experience with obtaining insurance was exceptional. Der Chang Sun is indeed a valuable part of our team, and I'm glad they could provide such professional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Candy Rivera
August 28, 2025
5
out of
5
rating by Candy Rivera
"Jawad Chowdhury assisted me with a quote and followed back up with me on time as I requested a call back following day to make a decision and b.c of his service making me feel as a valued customer and explaining everything very professionally I decided to go with state farm and give a 2nd opportunity. Had state farm when I was a teenager and back with them but a better experience."
We responded:
"Candy, thank you for sharing your experience! I'm happy to hear that Jawad provided you with such professional service and made you feel valued. It's wonderful to have you back with us, and we're committed to ensuring your experience remains positive. If you need anything else, feel free to reach out!"